Conflict emerges when disagreements, differences, annoyances, competitions, or inequities threaten something important. Mediation is a process for resolving such conflicts /disputes in which another neutral , unbiased person helps the parties negotiate a settlement to the satisfaction of the parties.
In order to avoid litigation and/or to minimise the litigation, disputing parties can approach a 'Neutral Evaluator' to seek clarity on the strengths and weaknesses of their conflicts